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General HOA Banking questions
Products and Services
Resource Center
About Us
Products and Services
Resource Center
About Us

As a nationwide leader in homeowner association banking, we've spent more than two decades building long-term partnerships with management companies and the communities they manage. Our innovative products and services, customized to support your operations, are backed by the size, strength, and stability of a world-class bank, yet we give you the close attention you'd expect from a neighborhood institution. We work with you to help optimize your banking relationship to meet your business needs and goals.

View and manage deposits more efficiently with instant access to account information through our Financial Center, Lockbox Services, and Image on Demand (IOD).

Solutions to help meet your financial objectives and maintain access to funds including operating, interest bearing, and time deposit accounts.

Help protect your organization against fraud with tools and services focused on early detection and prevention.

Receive and clear payments faster, securely, and cost effectively while providing your customers with more convenient payment options.

UnionBanc Investment Services®, the brokerage subsidiary of MUFG Union Bank, N.A., offers a wide range of solutions for your company’s evolving needs. Contact our institutional sales specialists at 1-800-358-87711-800-358-8771.

MUFG Union Bank, N.A., is a full-service bank with over 300 locations across California, Oregon, and Washington   providing exceptional corporate, commercial, retail banking and wealth management solutions for our clients.

  • Depositor Agreement

    Obtain a new account agreement and customer signature card

  • Depositor Agreement Addendum Signatures

    Add additional authorized signers to your new account

  • Change of Address

    It is our practice to not process a change of address request for the association’s bank account when an association has changed managing agents. Instead, we ask that a new bank account be opened within 60 days of our notice.

    Please contact a customer service representative 888-705-0600, option 2, Monday through Friday, 8:00 a.m. – 9:00 p.m. ET/ 5:00 a.m. – 6:00 p.m. PT, excluding federal holidays, for further details.lockbox deposits made to your accounts.

Business Hours

Monday – Friday

(excluding Federal Holidays)

Management Company Support

8:00 a.m. – 6:00 p.m. Pacific Time

Customer Service


Management Company: (888) 705-0600(888) 705-0600

Lockbox Payment Inquiries: (800) 836-5184(800) 836-5184


Property Management Company requests that are bank critical transactions

(e.g. transfers, cashier checks, statement requests, account or customer maintenance)

Log in to the Financial Center to submit a Secure Message.

Property Management Company requests for general information:

Email ccshoa@unionbank.com


MUFG Union Bank, N.A.

Homeowner Association Services

1980 Saturn Street, Monterey Park, CA 91755

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