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| >How
You Benefit | >How
It Works | >A
Range of Services | >Commitment
to Service |
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| The more quickly
and accurately you process your association assessments, the faster
these dues can be converted into available, productive funds. Our
Remittance Processing service reduces the time it takes to process
your assessments and post the deposits to your account. When you use
this service, you'll save valuable time by eliminating in-house handling
of payments. And most importantly, you'll update receivables more
quickly and improve your cash flow. |
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| How
You Benefit |
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| Get quicker access
to funds. Payments are processed and deposited more quickly, improving
cash flow and making funds available sooner. Streamline in-house procedures.
Save in-house processing time and daily trips to the bank, reducing
costs and freeing staff for other needs. Increased control. Payment
processing and reporting can be customized to meet your unique requirements,
making it easier to update accounts and improve audit controls. Reduce
expenses. The use of our electronic assessment collection service
helps ensure timely payments - thus reducing the time and cost of
collecting late assessments. Better customer service. You can offer
homeowners the convenient, inexpensive option of sending their payments
electronically. |
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| Here's
How It Works |
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Via Mail or Courier. Your association
members simply mail their payments to a pre-assigned U.S. Post Office
box. We then collect the payments from the Post Office at regular
intervals - established to meet early check processing and clearing
house deadlines - and deliver them to our HOA Lockbox Service facility.
At our processing center, your payments
are sorted and deposited into your association's account. Assessment information
is captured and immediately available to you for updating your accounting
systems.
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| Via Direct Electronic
Deposit. Alternatively, you can take advantage of our electronic
assessment collection service. With this convenient service, association
members authorize you to draw the specific amount of their assessments
from their bank accounts on or around the 8th of each month. Members'
accounts are automatically charged and the association's account credited
for the payment electronically through the Automated Clearing House
(ACH) system. |
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| Your association members
no longer have to remember to write monthly checks or incur postage.
They know their assessments will be made automatically and on time
- eliminating the possibility of incurring late charges. You save
both the time and expense involved in tracking and collecting late
payments. Deposits are credited to your account more quickly and also
more predictably, as you'll know in advance the date your account
will be credited. |
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| A
Full Range of Services |
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| When you choose Union
Bank of California to process your payments, you'll enjoy a number
of association management services, including: |
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Fully automated lockbox service
Convenient
electronic collections options
Expedited availability of funds
Electronic transmission of payment data, compatible with your accounting
software to ensure fast, accurate updating of homeowner
accounts
Optional daily, weekly or monthly activity reports
Pre-printed
payment coupons designed to ensure fast, reliable processing
Assessment
"hold" service designed to prevent the processing of payments
that need to be stopped |
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| Our
Expertise and Commitment to Service Make the Difference |
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Union Bank of California
has a long-established record of delivering quality service. Our experience
and understanding of the HOA industry, specialized customer service,
highly trained operations staff, and unique processing capabilities
combine to meet our continuing commitment to delivering service at
the highest possible level. With Union Bank of California, you can
count on: Reliable, Accurate, Timely Processing: Your
assessments are processed by representatives who have been specially
trained in homeowners association Lockbox processing. Our operations
staff has a proven record of consistently meeting customer processing
deadlines with a high degree of speed and accuracy. Accelerated
Check Clearing: The rapid collection of checks - and the resulting
accelerated availability of your funds - is a Union Bank of California
strength.
The Option to Eliminate Checks and "Go Electronic: "
You can offer homeowners the option to authorize electronic charges
to their bank accounts for the payment of assessments. We post these
charges via existing automated clearing processes, credit the association
account, and make the transaction details available for your use.
Services Customized for Your Specific Needs: Working
together, we will analyze your needs and design a program for you.
A HOA Lockbox specialist will be trained on the specific details of
your account, ensuring your homeowners assessment payments will be
processed according to your instructions. Reporting to Meet
Your Requirements: Daily assessment reports can be delivered
in a number of ways, including email, first class mail, overnight
delivery, courier service or electronically via file download. Superior
Customer Support: Union Bank of California's HOA Lockbox Service
offers you flexible, high-quality service for your assessment collection
needs. You'll be served by specially trained, professional staff who
will respond to your inquiries promptly and efficiently. |
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To learn more, email an HOA
Banker.
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